Terms of Service

These terms apply when you use dcalimoservice.com or book a ride with DCA Limo Service. By booking, you agree to them.

If you pay online, your ride is confirmed the moment payment clears, and we email you the details. A quote does not reserve a car until you accept the price and pay.

Please give us the right pickup and drop-off addresses, passenger name, phone number and flight number. Wrong details can delay your ride or change its price.

The price you confirm is the price you pay for that trip, with no gratuity added, no tax and no surge pricing. Changing the route, adding a stop, changing the vehicle after booking or waiting past the free time can change the price.

Meet & greet and child seats are shown with their price before you confirm. Wait-time rates and other charges are on our policies page. Card payments are processed by Stripe.

You can cancel free of charge up to 24 hours before pickup. Cancelling later than that may carry a cancellation fee. To cancel or change a ride, call dispatch on (202) 766-7518.

At the airport, the first 60 minutes are free, counted from your actual landing time. After that, waiting is billed by the hour at the rates on our policies page.

If we cannot reach you and you do not arrive at the pickup, the chauffeur may leave and the trip is treated as a no-show. No-shows are charged in full.

We assign the chauffeur and the vehicle for your trip in the class you booked. We cannot guarantee a particular chauffeur or model, and we may send a comparable vehicle if we need to.

• No smoking or vaping in any vehicle.
• No illegal substances.
• Do not carry more passengers than the vehicle seats.
• Children need a suitable child seat. Ask for one when you book.
• Treat your chauffeur and other passengers with respect.

Your chauffeur may end a ride if continuing would be unsafe or if these rules are broken. You are responsible for damage to the vehicle caused by you or your passengers.

We plan around your flight and the traffic, but we do not control traffic, weather, road closures or airlines. We are not responsible for missed flights, connections or appointments caused by events like these.

Please check for your belongings before you leave the vehicle. We will try to return anything left behind, but we are not responsible for it. To the extent the law allows, we are not liable for indirect or consequential losses.

The text, photos and design on this site belong to DCA Limo Service and may not be copied without permission. How we handle your information is set out in our privacy policy.

If these terms change, the new version appears here with a new date. The version shown when you book applies to that booking.